Privacy PolicyThis Privacy Policy describes our practices in connection with information that we collect through our website located at www.ClickStreamTV.com, other ClickStreamTV websites where this Privacy Policy is provided and through ClickStreamTV's online video platform known as the "ClickStreamTV Service" (www.ClickStreamTV.com, ClickStreamTV's other websites and the ClickStreamTV Service are referred to in this Privacy Policy collectively as the "Site"). This Privacy Policy does not address the collection, use or disclosure of information by any third parties.
By using the Site, you agree to the terms and conditions of this Privacy Policy. If you do not agree to the terms and conditions of this Privacy Policy, please do not use the Site. We reserve the right to change this Privacy Policy without prior notice. Any changes to our Privacy Policy will become effective upon our posting of the revised Privacy Policy on our Site. Use of the Site following such changes constitutes your acceptance of the revised Privacy Policy then in effect.
Information Collected
Personal Information is information that identifies an individual. In order for you to take advantage of particular opportunities provided through the Site, we may require that you furnish Personal Information. We collect Personal Information from you, such as your name, postal address, telephone number and email address, only when you voluntarily provide it to us. We may also combine Personal Information you provide to us with publicly available information, such as your organization's name, in the event you provide us with an email address from your organization.
Non-Personal Information is aggregated information, demographic information and any other information that does not reveal an individual's specific identity.
- Environmental Variables. We may collect certain environmental variables, such as your MAC address, computer type, screen resolution, OS version and browser type and version. These environmental variables are collected by most websites and can be used to optimize your experience on the Site.
- Cookies. We and service providers acting on our behalf may set and access cookies on your computer. A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer so that the website administrator may identify your computer and passively track its activities on the website. This unique number identifies your web browser to our computer system. Cookies allow us to automatically remember your web browser when you use the Site. The use of cookies is an industry standard, and they are currently used on most major websites. It is possible to adjust your web browser preferences to alert you when a cookie is sent to your hard drive, or to refuse cookies altogether. While we do not require you to use cookies, certain parts of the Site will not function properly if you set your browser to refuse all cookies.
- Web Beacons. Web beacons, also known as clear GIFs or single-pixel GIFs, are small image files that we, or service providers acting on our behalf, may place in our Web pages, in our advertisements and in our emails. Working in conjunction with cookies, web beacons allow us to accurately count the number of unique users who have visited a specific Site page or section, clicked on one of our advertisements, or opened or acted upon an email. They also tell us the number of times advertisements or pages are displayed. This allows us to measure the performance of our Site, our advertising and our email campaigns.
- Information That You Provide. We may also collect Non-Personal Information, such as your interests, geographic location and website address, when you provide it to us. Unless combined with Personal Information, this information does not personally identify you. In addition, we may aggregate Personal Information in a manner such that the end product does not identify you or any other Site user. Such aggregate information is considered Non-Personal Information for purposes of this Privacy Policy.
IP Addresses. Your Internet Protocol (IP) address is a number that is automatically assigned to the computer you are using by your Internet Service Provider (ISP), and in many cases, IP addresses are shared by multiple people. This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) you visited. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites.
Information Use
Personal Information. We may use Personal Information:
- to fulfill your requests, such as to create a ClickStreamTV Service account, send online video updates or complete your purchases;
- to operate the ClickStreamTV Service, to send you important information regarding the Site and issues specifically affecting the ClickStreamTV Service and your use of the ClickStreamTV Service, including changes to Site terms, conditions and policies. Because this information may be important, you may not opt out of receiving it;
- to inform you of products, programs, services and promotions from us and/or our marketing partners that we believe may be of interest to you;
- to permit you to share videos uploaded to the ClickStreamTV Service via the email and video email services. If you wish to use this feature, you may be required to provide us, and we may use, your email address and your recipient's email address to facilitate sending the message. By using this functionality, you affirm that you are entitled to use and provide us with the recipient's name and email address for this purpose. We store your email address and your recipient's email address in our system for a limited time, after which it is deleted from our system. We do not use Personal Information obtained through the email feature for any other purpose other than to enable the email to be sent, unless we disclose such other purpose to you at the time you provide us with the email address;
- for our internal business purposes, such as data analysis, audits, developing new products, enhancing our Site, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns.
Non-Personal Information. Because Non-Personal Information does not personally identify you, we may use such information for any purpose, at our sole discretion, unless otherwise noted in this Privacy Policy. In addition, we reserve the right to share Non-Personal Information with affiliates and other third parties, for any purpose. In some instances, we may combine Non-Personal Information with Personal Information (such as combining your name with your geographical location). If we do combine any Non-Personal Information with Personal Information, we will treat the combined information as Personal Information as long as it is combined.
IP Addresses. We use IP addresses for purposes such as calculating Site usage levels, helping diagnose server problems and administering the Site. We may also use and disclose IP Addresses for all the purposes for which we use and disclose Personal Information. Please note that we treat IP Addresses, server log files and related information as Non-Personal Information, except where we are required to do otherwise under applicable law.
We may disclose Personal Information:
- to our third party service providers who need the information to provide us with components of the ClickStreamTV Service and/or such services as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service and email delivery services;
- as we believe appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to permit us to pursue available remedies or limit the damages that we may sustain.
Use of the ClickStreamTV Service
The ClickStreamTV Service, which is accessible through the Site, enables customers of ClickStreamTV to upload, manage and publish videos to a customer's own website or to third party websites. Please note that any information you disclose through videos uploaded via the ClickStreamTV Service may become public information and may be available to visitors to the website where they are posted and to the general public. We urge you to exercise discretion and caution when deciding to disclose Personal Information, or any other sensitive information, via the ClickStreamTV Service. We are not responsible for the use of any Personal Information you disclose through your use of the ClickStreamTV Service.
Other Important Notices Regarding Our Privacy Practices
Payment Processing.We use a third party payment service ("Payment Service") to process credit card payments for certain editions of the ClickStreamTV Service. When you provide credit card information on the Site, that information is sent directly to the Payment Service. ClickStreamTV does not have access to your full credit card number and does not store such information in its own systems. You acknowledge and agree that any Personal Information that you provide in connection with such credit card payments will be transmitted directly to the Payment Service. Information transmitted to the Payment Service is encrypted using SSL software. The Payment Service is required to comply with all applicable privacy and security laws and the rules and regulations issued by the credit card companies, however, ClickStreamTV is not responsible for the Payment Service's failure to comply with such laws, rules and/or regulations
Forums and Profiles. We may make other services available through the Site (for example, message boards, forums, chat functionality, "profile pages" and blogs) to which you are able to post information and materials (collectively referred to as the "Forums"). Please note that any information you disclose through the Forums may be available to visitors to the Site and to the general public. We urge you to exercise discretion and caution when deciding to disclose Personal Information, or any other information, via the Forums. We are not responsible for the use of any Personal Information you disclose through the Forums.
Third Party Sites and Services. We provide links on this Site as a convenience for our users. We may also inform customers of the ClickStreamTV Service about third party services or applications that can be used in connection with the ClickStreamTV Service, including services from companies associated with ClickStreamTV's Alliance program (as further described at www.ClickStreamTV.com). In addition, customers of the ClickStreamTV Service generally use the ClickStreamTV Service to publish videos on their own, or third party, websites. This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, or of other websites or services operated by third parties. Your activities, including your provision of Personal Information, with any such third parties or such third parties' websites or services will be governed by the privacy policy of such third parties. The inclusion of a link on the Site does not imply endorsement of the linked website by us or by our affiliates. We are not responsible for the use of any Personal Information you disclose to third party sites or services.
Security. We use reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the"Contacting Us" section below (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).
Retention Period. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law.
Our Commitment to Children's Privacy:
