General: Welcome to ClickStreamTV provided by Digital One Internet Services, Inc. By using the service, you're agreeing to the Terms and Conditions. These Terms and Conditions constitute a legal agreement between you and Digital One Internet Services, Inc.
Use of Your Customer Information: We take our responsibility for your privacy very seriously. Please review our ClickStreamTV Privacy Policy for all the specifics.
If you have any questions, feel free to visit us online at www.ClickStreamTV.com or contact ClickStreamTV Customer Care at 1-877-982-5425.
General
This agreement (Digital One Terms and Conditions "Terms") explains the ClickStreamTV acceptable use policy and the Terms and Conditions for any ClickStreamTV customer (including users of the ClickStreamTV system, on the ClickStreamTV Web site and those offered through ClickStreamTV Customer Care). The purpose of this policy is to make sure you clearly understand the terms for the service you are purchasing and to protect ClickStreamTV customers from inappropriate, illegal or objectionable activities. By agreeing to our Terms, you agree on your own behalf to the Terms of this service. When we say "you" in this document we are referring to you as a user.
Please note the following:
- We might change these Terms from time to time. If we change any of the material Terms in a way that adversely affects you, we will give you appropriate notice.
- By signing up for, paying for or using our streaming video service, you agree to these Terms and to any revision of our Terms. If you don't agree to these Terms or any subsequent revision, please don't use our services.
- You may terminate your ClickStreamTV service at any time. No termination fees of any kind will apply if you terminate.
ClickStreamTV can disable service for any customer that violates any of these Terms. If you have any questions, feel free to visit us online at www.ClickStreamTV.com or call ClickStreamTV Customer Care at 1-877-982-5425
Use of Your Customer Information
ClickStreamTV will protect your personal information according to our ClickStreamTV Privacy Policy which is part of this agreement. Please review it prior to accepting these Terms. A copy can be found at www.ClickStreamTV.com/privacy. This Privacy Policy details why ClickStreamTV collects personal data and how it uses and protects this personal data. By accepting these Terms you represent and warrant that you are authorized to and do consent to the collection, use and disclosure of this personal data as defined in the Privacy Policy.
Safety and Security
ClickStreamTV is a media video service.
To protect your private information, ClickStreamTV requires a password for any access, changes, or service to your account. When you initially order your service, you will set up your user name and password. You must have your password to get services related to your account from Customer Care or our Web site.
We work hard to protect our customers from improper disclosures of confidential and personal information and to provide our users with a secure network environment. However, despite our efforts, we cannot absolutely guarantee that all communications and personal information will remain secure.
Service Description Details
This section describes the ClickStreamTV services and how charges are applied. The specific rates for each service are detailed at www.ClickStreamTV.com. Your use of any of these services is subject to these Terms. ClickStreamTV will introduce new rate plans and additional services, or modify existing services, from time to time. Please check www.ClickStreamTV.com for updates on ClickStreamTV services and rates.
When we quote a rate for a service, that rate excludes taxes. This means:
- ClickStreamTV does not charge activation fees.
- ClickStreamTV does not charge termination fees.
- Taxes will be added at the time of purchase.
- A set up fee is charged at the time of purchase.
- The monthly fee is automatically charged to your credit card at the month end.
- It is the responsibility of customer to notify ClickStreamTV with any change to the credit card number or authority.
Service Coverage and Service Quality
ClickStreamTV video services are provided by Content Delivery Networks (CDN's), contracted by ClickStreamTV. The CDN's commit to 99% service availability. We strive to provide you with great service quality, but can't guarantee your videos can always be seen, or that ClickStreamTV services will be provided without any interruption or error.
Service Refunds and Returns
ClickStreamTV has a thirty day guarantee. If you are dissatisfied for any reason within the first thirty days, you may notify ClickStreamTV Customer Service and obtain a refund. Your service will be disconnected on the day you notify us of your dissatisfaction and a payment processed and mailed to you in the form of a check.
ClickStreamTV reserves the right to discontinue delivering ClickStreamTV services to any customer it believes is abusing its services, not complying with these terms, and/or are performing illegal or inappropriate acts using the ClickStreamTV service. ClickStreamTV also reserves the right to discontinue delivering services to those customers it believes are abusing the service through excessive and/or commercial use.
Limitation of Liability
CLICKSTREAMTV AND ITS VENDORS/LICENSORS WON'T BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING LOST PROFITS (REGARDLESS OF WHETHER WE HAVE BEEN NOTIFIED THAT SUCH LOSS MAY OCCUR) BY REASON OF ANY ACT OR OMISSION IN OUR PROVISION OF PRODUCTS OR SERVICES AND RELATED DOCUMENTATION. WE WON'T BE LIABLE FOR ANY ACT OR OMISSION OF ANY OTHER COMPANY FURNISHING A PART OF OUR SERVICE OR ANY EQUIPMENT PROVIDED FOR SUCH SERVICE INCLUDING FOR ERRORS OR OMISSIONS OF ANY LICENSORS/VENDORS PARTICIPATING IN OFFERS MADE THROUGH US OR FOR ANY DAMAGES THAT RESULT FROM ANY PRODUCT OR SERVICE PROVIDED BY OR MANUFACTURED BY THIRD PARTIES. NOTWITHSTANDING THE FOREGOING IN NO EVENT SHALL THE LIABILITY OF CLICKSTREAMTV OR ITS LICENSORS/VENDORS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR THE APPLICABLE PRODUCTOR SERVICE.
Indemnification
You agree to indemnify and hold harmless ClickStreamTV and its vendors and licensors from any and all liabilities, penalties, claims, causes of action and demands brought by third parties (including the costs, expenses and attorneys' fees on account thereof resulting from your use of ClickStreamTV products and services) whether based in contract or tort (including strict liability) and regardless of the form of action.
Notices
You may notify us by mail at the address specified at www.ClickStreamTV.com contact page or by phone at 1-877-982-5425.
Trademarks
The ClickStreamTV and Digital One Internet Services, Inc. logos, and related trade dress are trademarks or registered trademarks of Digital One Internet Services, Inc. Used by license.
These Terms supersede all oral or written communications and understandings between you and ClickStreamTV with respect to our products and services to you and the Terms under which they are offered and provided to you. If any part of these Terms is declared invalid or unenforceable, all other parts of these Terms are still valid and enforceable. Such invalidity or non-enforceability will not invalidate or render unenforceable any other portion of these Terms. Except relating to content providers/vendors as described in this agreement, no provision of these Terms provides any person or entity not a party to these Terms with any remedy, claim, liability, reimbursement or cause of action or creates any other third-party benefi ciary rights. Any complaint, arbitration or other legal action concerning these Terms shall be interpreted under the laws of the State of Illinois excluding the choice of law rules, and shall be subject to the jurisdiction of the courts of New York. Complaints, arbitration or other legal actions involving California customers will be interpreted under the laws of the State of California, and will be subject to the jurisdiction of the courts of the California County in which the customer primarily uses ClickStreamTV services. The United Nations Convention on Contracts for the Sale of International Goods is disclaimed. No modification or alteration of this agreement will be valid except in a written statement signed by you and ClickStreamTV. This is the entire agreement between you and ClickStreamTV regarding its subject matter.